Starcom
is committed to respecting and protecting the privacy of visitors
to our web sites as well as the privacy of our actual customers.
For visitors, we've structured our web sites so that, in general,
you can visit us on the web without identifying yourself or revealing
any personal information.
Visitors to Our Web Site
What information do we collect?
When you visit our web site, our web server collects
basic user information about you that includes your ISP's domain,
the time you accessed our web site, and the pages from within
our web site that you visit.
We may at times also use cookies, which are small pieces of information
that a web site can store in a designated file on your computer.
Cookies allow a web application to respond to you as an individual.
By gathering and remembering information about your preferences,
the web application can tailor its operation to your needs, likes,
and dislikes. Our web server does not collect your e-mail address
or aggregate information on what other pages on the Web you have
accessed or visited.
How do we use this information?
The basic user information collected is used
to help us analyze web traffic and to improve the content of our
web site. Cookies may be used to facilitate your customer interaction
with us. For example, we may use a cookie on the landing page
of products sold online which record the customer information
that is required on the order form, and then forward this information
to our internal sales tracking database.
We may from time to time disclose to third parties aggregate information
on our web site's traffic profile. For example, Internet advertising
companies may require this data to help us better target our advertisements
on our web site(s) and/or other web sites.
Note that our site provides links to products and services offered
by other companies; the company's web site that you link to will
be able to determine that you linked from our web site.
Starcom Customers
What information do we collect?
When you sign up for Starcom's services, you
provide us with both contact and payment information. Contact
information typically includes your name, address, and phone number.
Payment information typically includes your credit card number.
While you are a Starcom customer, we manage information with regard
to your account status, choice of services, and customer logs.
In addition, we may store customers' electronic mail and other
communications as a necessary incident to the transmission and
delivery of those communications.
How do we use this information?
We use the contact information you provide
us to establish our service for you. We use payment information
for payment processing purposes only. We create and maintain other
information such as customer account status, choice of services,
and customer logs in the normal course of providing service.
Starcom may share customer information with selected partners/third
parties, for example, to provide you with information about products
which might be of interest to you or to enable you to take advantage
of special partner programs. Starcom may also use customer information
to provide customers with system information or information about
new or upgraded products.
Starcom will not, except for reasons stated below, disclose to
third parties the contents of any electronic mail or other electronic
communications that Starcom stores or transmits for its customers.
The circumstances under which Starcom will disclose such electronic
customer communications are when:
- It is necessary in order to provide service to the customer;
- It is necessary to protect the legitimate interests of Starcom
and its customers;
- It is required to cooperate with interception orders, warrants,
or other legal process that Starcom determines in its sole discretion
to be valid and enforceable; and
- It is necessary to provide to a law enforcement agency when
the contents are inadvertently obtained by Starcom and appear
to pertain to the commission of a crime.
Starcom disclaims any intention to censor, edit, or engage in
ongoing review or surveillance of communications stored on or
transmitted through its facilities by customers or others. Starcom
will, however, review, delete, or block access to communications
that may harm Starcom, its customers or third parties. The grounds
on which Starcom may take such action include, but are not limited
to, actual or potential violations of Starcom's Terms of Use.
Customers may opt out of receiving newsletters and/or notices
of new or upgraded products from Starcom by sending a request
to support@starcomsystems.net. In this request, customers must
identify their domain name and contact information.
Please note, however, that Starcom reserves the right to send
bulletins and other important information regarding our services
at our discretion.
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